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- What characteristics do you look for when you
hire new staff?
- Does your agency use live-in staff, shift staff,
or some combination of the two approaches?
- What is your annual turnover rate for both
supervisory and direct service staff?
- If the agency uses live-in staff, what are the
daily responsibilities of these individuals?
- How many of your direct service staff have been
with the agency more than one year? More than
three years?
- How many different staff persons will provide my
family member with support over a typical week?
- To what extent do you use temporary staffing
agencies?
- How many hours a week does a typical staff person
work?
- How often are staff asked to work overtime?
- How many staff usually work at different times of
day and on weekends?
- What are the qualifications of staff working at
this home?
- What is the average length of employment for
direct service and supervisory staff?
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