What Does It Mean To Be a "Frontline Supervisor?"
Frontline Supervisors (FLSs) supervise employees (direct
support professionals)
who provide direct support to people with disabilities and related
needs. FLSs can work for an organization/agency or they may be individuals
with a disability or family members who direct support services.
The FLS will have many roles and responsibilities that include:
- Understanding how to provide positive, respectful, and
effective direct support.
- Understanding the policies and procedures
of employers and funding agencies.
- Effectively recruiting, supporting,
leading, and developing direct support professionals (DSPs).
